The terms under which TRi products are sold, and the warranty that covers them.
1. What are the conditions of sale?
TRi is not responsible to the Buyer for any special, consequential, indirect or similar damages, including any lost profits or lost data arising from the use or the loss of use of TRi products. In no case shall TRi's liability exceed the purchase price for the products.
TRi products are not certified to be failsafe and must not be used in applications where failure of the product could lead to physical harm or loss of human life. The Buyer is responsible for conducting their own tests to meet the safety regulations of their respective industry.
Products distributed, but not manufactured, by TRi carry the full original manufacturer's warranty. Such products include, but are not limited to, power supplies, sensors, I/O modules and battery-backed RAM.
TRi reserves the right to alter any feature or specification at any time with each product revision release.
2. What warranty does TRi provide?
TRi products are guaranteed against defects in materials or workmanship for a period of one year from the date of registered purchase. Any unit found to have a manufacturing defect will, at the discretion of TRi, be repaired or replaced.
TRi will not be responsible for the repair or replacement of any unit damaged by user modification, negligence, abuse, improper installation, or mishandling.
Note to Buyer: If you disagree with any of the above terms or conditions, promptly return the unit to the manufacturer or distributor within 30 days from the date of purchase for a full refund.
Questions about a specific order or return? Contact sales@triplc.com, or see Support for RMA handling.