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Support

Direct engineering access, no ticket queue.

Most questions get a real answer from a real engineer within 1–2 business days — through the forum, by email, or by phone.

TRi Forum

Over 800 searchable topics from 20+ years of customer questions, answered by our engineers and the community.

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Email

Technical: support@triplc.com
Sales & orders: sales@triplc.com

Email support
Phone

Toll-free: +1-877-874-7527 (1-877-TRI-PLCS)
Direct: +1-604-278-0001
Ext. 1 — Sales  ·  Ext. 2 — Technical

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Technical inquiry

Submit a technical question.

Describe your application and we’ll route it to the right engineer — most inquiries receive a response within 48 hours.

Ordering or pricing question instead? Request pricing or visit Resources & FAQ.

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Registered Solution Providers

Need hands-on implementation help?

TRi’s Registered Solution Providers (RSPs) are independent controls firms familiar with our Super PLCs, with the technical know-how to design, develop and integrate a full control solution — ideal if you don’t have in-house resources or your time-to-market is tight.

United States
  • Albert Martinez Consultant Inc. — Benicia, CA
  • GDK Design — Yorba Linda, CA
  • Infinite Automation — Boulder, CO
  • Open Automation Integrators — Haddon Heights, NJ
  • B. Miller Engineering — Deerfield, IL
  • Sparrow Design LLC — Hockessin, DE
  • Dream Automation — Lafayette, LA
Canada
  • DCI Technologies Inc. — Calgary, AB
  • Confirmed Automation Systems Inc. — Vancouver, BC
  • Veltronics Industrial Electronic Controls & Service Ltd. — Brampton, ON

Looking to become an RSP, or need an introduction to one? Contact sales.

Locations

Canada — HQ

Sales, Operations & Logistics
2109-11871 Horseshoe Way
Richmond, BC V7A 5H5, Canada

USA — Logistics

1375 Stonegate Way
Ferndale, WA 98248, United States

Have a custom control problem?

Talk to an engineer about a private-label or embedded PLC for your machine.